Terms and Conditions


1.   Scope

The business relationship between Allthatiwant Shop, Robert-Koch-Strasse 42, 50931 Köln (hereafter Allthatiwant) and the buyer is exclusively governed by the following General Terms and Conditions in the version valid at the time of the order. Any other conditions by the buyer are not recognized by Allthatiwant Shop.

2.   Conclusion of contract

Your order is a proposal for us to enter into a purchase contract. When you place an order with us, we will send you an e-mail to confirm your order (Order Confirmation). This Order Confirmation does not depict accepting the proposal, but should only inform you that we have received your order.

A purchase contract is only concluded when we deliver the ordered product to you and confirm sending it with a second e-mail (Shipping Confirmation). 
Products from the same order which are not included in the Shipping Confirmation are not part of the Contract. 
The contract partner is Allthatiwant Shop, Robert-Koch-Strasse 42, 50931 Köln

Please note that we sell all product only in amounts for private use.
 
3.   Purchase on Approval

In our online shop you purchase on approval, i.e. you can return the delivered goods within 14 days, without any reason. The purchase contract will be concluded by your approval when you receive the goods, but not later than 14 days.
 
4.   Prices

All prices include legal Value Added Tax. The prices are subject to change.

 

5.  Shipping costs

 

Independently from the order value, we include shipping costs for each order and delivery address. Shipping costs will be shown after the customer adds their delivery adress to the order and before submitting the order. 
 

6. Right to cancel

You have the right to cancel this contract within 14 days without giving any reason. The cancellation period will expire after 14 days from the day on which you acquire, or a third party other than the carrier and indicated by you ac-quires, physical pos-session of the goods.

To exercise the right to cancel, you must inform us, Allthatiwant Shop, Robert-Koch-Strasse 42, 50931 Köln, Germany, phone: +49-157-3241-5229), E-Mail: contact@allthatiwant.com of your decision to cancel this contract by a clear statement (e.g. a letter sent by post, fax or e-mail). You may use the attached model cancellation form, but it is not obligatory.  To meet the cancellation deadline, it is sufficient for you to send your communication concerning your exercise of the right to cancel before the cancellation period has expired.

Effects of cancellation 

If you cancel this contract, we will reimburse to you all payments received from you, including the costs of delivery (except for the supplementary costs arising if you chose a type of delivery other than the least ex-pensive type of standard delivery offered by us).  We may make a deduction from the reimbursement for loss in value of any goods supplied, if the loss is the result of unnecessary handling by you.  We will make the reimbursement without undue delay, and not later than 14 days after the day we receive back from you any goods supplied, or (if earlier) 14 days after the day you provide evidence that you have returned the goods, or if there were no goods supplied, 14 days after the day on which we are informed about your decision to cancel this contract. 

We will make the reimbursement using the same means of payment as you used for the initial transaction, unless you have expressly agreed otherwise; in any event, you will not incur any fees as a result of the reimbursement.  We may withhold reimbursement until we have received the goods back or you have supplied evidence of having sent back the goods, whichever is the earliest.

You shall send back the goods or hand them over to Allthatiwant Shop without undue delay and in any event not later than 14 days from the day on which you communicate your cancellation from this contract to us. The deadline is met if you send back the goods before the period of 14 days has expired. 

You will have to bear the direct cost of returning the goods. 

You are only liable for any diminished value of the goods resulting from the handling other than what is necessary to establish the nature, characteristics and functioning of the goods.

7.   Delivery

If not agreed otherwise, the goods are delivered from Allthatiwant Shop or delivery partner to the delivery address stated by the buyer. 

The delivery date is non-binding, if as an exception, the delivery date was committed to.
Allthatiwant's delivers duty unpaid (DDU) which means the goods were not custom-cleared for import before delivered to the address to the purchaser. Allthatiwant is not responsible for any custom duty clearance or any other taxes and duties needed to be paid to the destination country. It's the customer's responsibility for all costs and risks caused by his failure to clear the goods from import on time.

If Allthatiwant is not able to deliver the ordered goods, Allthatiwant has the right to decline the buyer’s order. In this case the buyer will be informed immediately that the ordered product is not available. The buyer's legal rights remain untouched.

If a delivery to the buyer is not possible, because the buyer cannot be located at the delivery address stated by him, even if the delivery date was announced in ample time, the buyer will pay the costs for such unsuccessful delivery.

 

8.   Payment Methods

The buyer may pay the purchase price via credit card (Mastercard or VISA Card), Pay Pal or Money Tranfer (Only available within the EU).

9.       Retention of Title

The delivered goods remain property of Allthatiwant until full payment is received.
 
10.       Liability for defects

If the purchase item is defect, the legal provisions apply.
A cessation of these rights by the buyer is excluded.

 

11.  Applicable Law


The German Law applies, excluding the UN law (CISG).

 

(January 2017)

 


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